PRIVACY POLICY
This Privacy Policy explains how the website https://newlacecu-hairsystem.expert/ collects, controls, processes, and uses the personal data of users of its web services.
When we refer to the “Site,” we mean our platform, which includes our website, the communications we send, the services we provide, or any other website that is related to or refers to this Privacy Policy.
The data controller is Newlacecu LTD – Suite 6558, 61 Bridge Street, Kington, Herefordshire, United Kingdom, HR5 3DJ | Company Number: 16552933.
Amendments
Any changes made to this Privacy Policy will be notified to you by email (sent to the email address associated with your account), by notice on the Site, or through other methods. You can verify when the current version of this Privacy Policy was adopted by referring to the “Effective Date” indicated above.
Continued use of the Site after notice of changes means that the collection, control, processing, and use of your personal data are subject to the updated Privacy Policy. If you object to any changes, you may modify your account settings or close your account as described below.
1. Personal Data We Collect
We collect the following personal data when you interact with the Site:
Authentication and identification information (e.g. name, email address, and password). This information is required to respond to your requests, create and manage your account, and allow access to it. If you do not provide this information, we may be unable to provide our services or respond to you.
Basic personal details (e.g. name, date of birth, and nationality).
Contact details (e.g. postal address, phone number, and email address). These details may be required to deliver products. We also collect shipping addresses when different from your residence.
Payment details (e.g. payment tokens managed by third-party payment providers such as Unicredit). These are used to process your orders and refunds.
Information about your communications (e.g. recorded calls, instant messages on the Site, user-generated content, and emails sent to our email addresses).
We also automatically collect personal data when you interact with the Site through your computer, mobile devices, or other devices, including:
Analytical data (e.g. app downloads, browsing and usage history), which may include data collected through cookies and other device identifiers;
Profile contributions (e.g. page views, promotional offers viewed, click data, and referring websites). This may include location data, collected only with your consent;
Device details (e.g. MAC address, IP address, Bluetooth data, and advertising identifiers).
We collect the above personal data at various stages of our relationship with you, including when you:
Register, subscribe, authorize a transfer, or create an account with us;
Open or respond to emails or messages from us;
Connect, register, or log in to the Site using social network authentication tools;
Post comments in online community areas of the Site.
2. Your Choices
You can control the type of personal data you provide and limit how we communicate with you.
Notifications and Location Information: Your devices provide options to control notifications and how and when we detect your location. You can disable location services through your device or browser settings.
Cookies: You can control how your browser or mobile device manages cookies.
Types of Cookies
Technical cookies:
These cookies are necessary for navigation and the proper functioning of the Site. Google Analytics cookies are also used to collect aggregated and anonymous information about site usage to improve performance.
More information: http://www.google.com/intl/it_ALL/analytics/learn/privacy.htmlAnalytical cookies (performance cookies):
These cookies are used to collect and analyze site traffic anonymously to improve system performance and usability.Third-party cookies:
These include cookies from social plugins such as Facebook, YouTube, Twitter, LinkedIn, and Instagram, used mainly for content sharing.
Third-party privacy policies:
Facebook: https://www.facebook.com/help/cookies/
YouTube: https://www.youtube.com/static?template=privacy_guidelines
Disabling technical cookies may compromise some features reserved for registered users.
Social Networks: You can control the sharing of personal data through the privacy settings of your social media accounts.
3. Your Rights
You can access, update, correct, and delete your personal data through the “Privacy Center” on the Site or by contacting us.
In accordance with applicable law, you may:
request access to your personal data;
request rectification, deletion, or restriction of processing;
request data portability;
object to the processing of your personal data, including for marketing purposes.
4. How We Use Information
We process personal data to:
Create and manage user accounts;
Operate, maintain, and improve the Site;
Validate purchases and prevent fraudulent transactions;
Carry out marketing activities, including profiling where permitted;
Send commercial, technical, and administrative communications;
Respond to customer service requests;
Comply with legal and contractual obligations.
5. How and When We Share Personal Data
We share personal data only:
With your consent;
With commercial partners and third-party vendors to sell, deliver, and provide products or services purchased by you;
With third parties to send survey emails on our behalf, where you have consented;
To comply with legal obligations or governmental requests;
To prevent fraud and protect our rights;
In response to subpoenas or lawful requests from authorities.
We never share your personal data for purposes other than those described above.
6. Personal Data Security
We implement administrative, technical, and physical security measures, including industry-standard encryption, to protect your personal data. However, no method of transmission over the Internet is 100% secure.
7. Retention of Personal Data
We retain personal data for as long as your account remains active or as necessary to provide services, comply with legal obligations, prevent fraud, resolve disputes, and enforce agreements. Certain data (such as delivery addresses) may appear on fiscal documents that must be retained by law.
8. Social Networks
Social Community Areas:
Information posted in public areas may be accessible to anyone on the Internet. Avoid sharing sensitive information.
Social Network Connections:
When using social network connection features, you may authorize access to certain profile information according to your settings. You may revoke consent at any time.
9. Third-Party Privacy Practices
This Privacy Policy applies only to our Site. Third-party websites and partners may have their own privacy policies, which we encourage you to review.
10. Contact Us
If you have questions or wish to exercise your rights regarding your personal data, please contact us through the Privacy Center on the Site.
11. Refund of Systems Received from Newlacecu
If you have received the system and are not satisfied, you have 14 days to return it (unused and intact) and request a refund.