Shipping

Fast and Reliable Shipping with FedEx

To provide you with a quick and efficient service, all shipments are handled by FedEx express courier, known for its reliability and speed.

Shipping Times

• Orders in stock are processed within 1–2 business days after payment confirmation.

• Custom orders require up to 8 weeks for preparation.

Delivery Times
Once shipped, your package will arrive within 72–96 hours, barring any delays from the courier.

Shipping Costs

• Free shipping for orders over €150

• €55 for orders under €150

You will receive an email with your tracking number as soon as your order has been shipped, so you can monitor the delivery in real time.

Customs Duties and Taxes
Any customs duties or local taxes applied by the destination country are not included in the order price and must be paid by the customer. If the customer refuses to pay these charges, the package may be returned or disposed of by customs. In such cases, Newlacecu will not issue any refund.

If you have any questions about shipping, our customer service team is always here to help.